Amla Shria Trading Pvt Ltd (Sassy Nepal)
In Store Purchases
- Amla Shria Trading Private Limited will not accept returns, or exchange products once purchased by a customer.
- Price adjustment is not applicable to clearance items.
- Price adjustment does not apply to 'Buy-one-Get-one-Free' or similar bulk buy promotions.
- Items bought with a promotional discount, coupon or Gift Voucher are not eligible for price adjustments.
- Amla Shria Trading Private Limited reserves the right to validate all applications and request customers to provide evidence.
- Amla Shria Trading Private Limited reserves the right to cancel the Price Adjustment offer or to change these terms and conditions at any time without prior notice.
- In the event of any dispute, Amla Shria Trading Private Limited (Sassy Nepal) reserves the right of final decision.
- If there is any inconsistency or conflict between the English and Nepali versions, the English version will prevail.
- Payment must be made at the time of check out or at the time of delivery.
- Right product will be provided in case of wrong delivery, or customer can exchange instore in Chhaya Centre Thamel if preferred.
- We reserve the right to decline requests for exchange, in case the actual appearance & color of the product vary from the photos shown in website.
- Customer is liable to pay the delivery fee incurred due to an exchange or return of wrong size/fittings or wrong product purchased.
- ALL MEASUREMENTS, WEIGHTS ARE APPROXIMATE AND SPECIFICATIONS INFORMATION ON PRODUCT DETAILS PAGE IS FOR YOUR REFERENCE ONLY.
We exercise NO REFUND & NO EXCHANGE policy.
Deliveries will be scheduled based on first come first service. The customers will be informed of the delivery schedule beforehand to ensure there’s someone to receive the parcel and make payment of purchased goods at the time of delivery.
Online purchases Delivery & Assembly:
- We aim to deliver orders the very next day of purchase, or at least within 2-3 days.
- Delivery scheduled time may change in case of exceptional circumstances that is beyond our control.
- Delivery and assembly charges are non-refundable once the products purchased are delivered.
Special order products
We can often make orders for you of items carried by our suppliers but not stocked by us in-store. These are subject to availability plus we require full payment in advance upon confirmation of the order. Please ask our staff at firstname.lastname@example.org for more details.
We accept cash, Debit cards in-store in Chhaya Centre.
We accept payments made by Esewa, Fonepay, Visa, Mastercard and online transfers.
We also accept payments in CASH at the time of delivery.